When you share a photo of your Costco® membership card on your first order,

Elite Cart creates a secure Digital Gold Card for you.

This allows us to:

• Use your official Costco® barcode exactly as issued

• Speed up checkout at every visit

• Ensure all purchases are registered under your personal Costco® account

Your Digital Gold Card is saved securely and reused for future orders, so you never need to send your card again.

• Your order is delivered in person whenever possible.

• You can review items on the spot and receive the original Costco® receipt.

Returns & Responsibility:

• If your personal Costco® membership is used, purchases are registered directly under your account.

  Returns follow Costco’s official policy and can be handled directly by you, or with our assistance as an added service.

• If Elite Cart’s membership is used, returns are available only on-the-spot at delivery

  for non-food items. Once delivery is completed (especially door-drop delivery),

  Elite Cart cannot process returns or refunds.

Fresh Items:

• Food, produce, meat, and perishable items are non-returnable,

  unless a clear defect is identified at the time of delivery.

For this reason, customer presence at delivery is strongly preferred.

Our pricing is simple, transparent, and fair.

You pay for professional service, time, and convenience — never hidden markups. 

Designed for clients who value time, quality, and peace of mind.

💡 Total service fee (Delivery + Shopping) starts at $30  (Standard Service).

NEW: Quick Drop (Within 2 km) — Small Orders

Perfect for nearby customers who need just a few essentials.

• Eligible when you are within 2 km of Costco Brossard

• Best for small orders (up to 10 items).

Quick Drop Fee (Total Service Fee: Delivery + Shopping)

• $15 total for up to 2 items

• +$1 per additional item (e.g., 3 items = $16; 10 items = $23) 

• Heavy/bulky items or stairs without an elevator may require an additional handling fee.

If delivery is beyond 2 km OR the order exceeds 10 items, Standard Service pricing applies (see below). 

Standard Service (Current Model)

Delivery Fee

• $15 flat delivery fee within Brossard.

• For locations outside Brossard, an additional $2 per km.

Shopping Fee (based on number of items)

• 1–15 items: $15

• 16–35 items: $25

• 36+ items: starting from $35 (final fee confirmed before shopping) 

Additional Handling

• Heavy items (water cases, bulky products) or stairs without an elevator may require an additional handling fee.

Important Notes

• No price markup on Costco® products.

• You pay exactly what appears on the official Costco® receipt.

• Service fees may be subject to applicable taxes.

• Payment options: Interac e-Transfer (recommended) or Credit/Debit via Stripe.

• If you choose Stripe (card), a processing fee charged by Stripe may apply (starts at 2.9% + 30¢ per successful charge).

• Interac e-Transfer helps you avoid card processing fees.

• Using your own Costco membership does not change the Elite Cart service fees.

• Pricing is based on distance to the nearest Costco location (Brossard, Candiac, or Saint-Bruno).